I’ll be contacting Bose again later today hopefully we can sort out a refund or upgrade I’ll keep you all updated Update: I’ve now recieved my new pair from Bose. Ultimately I went with Bose because I expect the design, build quality and customer support to be excellent but in this case I have been let down. However looking online it’s clear other people are experiencing the same thing. I asked whether this was a known issue and I was told no it wasn’t. My only option is to upgrade to the next model up and pay the difference which would be an extra £100. I’ve been told I can’t get my money back as I bought them through amazon not direct from Bose. The whole process of trying to fix the headphones and then sort replacements through Bose has taken over 3 months since I first bought them and I am getting tired of spending all this time on them. I am curious how many other people have had this problem? I am finding quite a few people with the same problem online but their reviews and concerns seem to be buried. It seems this is a problem with design of the headphones and isn’t going to be fixed by them sending me a new set. Their firmware is up to date, I’ve tried with multiple devices and I’ve even returned them to Bose and got replacements twice. ![]() The mic is basically non functioning and you can only hear a very faint muffled sound from them. I’ve recently bought a set of Bose around-ear headphones 2 and I have been having mic issues. ![]() ![]() Bose, the company sells its products throughout the world.īose is best known for its home audio systems and speakers, noise cancelling headphones, professional audio systems, and automobile sound systems. No asking for personal information or serial numbers.īose is an American privately held corporation, based in Framingham, Massachusetts, that specializes in audio equipment.Comparisons between between brand/off brand audio equipment are encouraged but avoid topics not associated with Bose or their products. No outside links, no Ebay/Amazon/Craigslist/etc links.
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